Covid-19 Frequently Asked Questions

Tier 4

Q. What activities are permitted in the Hall?

A. You must look at the government guidance for details but, broadly, the hall can only operate where the activity is covered by one of the following exemptions:

  • education and training - for schools to use sports, leisure and community facilities where that is part of their normal provision
  • childcare purposes and supervised activities for children
  • hosting blood donation sessions and food banks
  • to provide medical treatment
  • for elite sports persons to train and compete (in indoor and outdoor sports facilities), and professional dancers and choreographers to work (in fitness and dance studios)
  • for training and rehearsal without an audience (in theatres and concert halls)
  • for the purposes of film and TV filming

It is up to organisers to ensure that they comply and follow any guidance from their association if they have one.

Q. I think my activity is permitted, how do I book?

A. Please contact the Booking Secretary in the usual way. We will ask you to explain on what basis your activity is permitted. If you have guidance or dispensation from a recongnised authority that will be helpful.

Track & Trace QR codes

Q. What is the Hall doing about QR codes?

A. From 24th September the Regulations for the Collection of Contact Details require every hirer or organisation using a community hall to comply with the obligation to register for an NHS QR code, display the official NHS QR poster and keep records for Test and Trace. Every community facility needs to ensure hirers comply. For practical purposes this means that either every hirer or organisation has to obtain their own code and poster, which they display at the entrance before their activity starts, or the premises must register for an official NHS QR code and display the official NHS QR poster, so that the obligations on hirers and user organisations are discharged, or both. We have registered the Hall and are displaying an official NHS QR code for the venue.

Q. Must I use the NHS QR code and what about those without smartphones?

A. Organisers of activities can decide how to collect and keep contact details, which should be collected at the point visitors enter the premises if not collected in advance. If on paper it needs to be kept out of public sight and securely stored. People who choose to ‘check in’ using the official NHS QR code do not also need to provide their contact details. Use of the NHS QR code cannot be made a precondition of entry (individuals have the right to choose how to provide their contact details).

The "Rule of Six"; From 26 December the Hall is in Tier 4, so "Rule of Six" dispensation does not apply

Q. My activity has more than six participants, can I still use the Hall?

A. Yes. The Hall capacity remains at 35 total. There appears to be continued misunderstanding that the group limit of up to 6 means larger activities cannot take place. They can, but 2m social distancing must be maintained between each group of people (unless an exemption applies). It may help to think in terms of a restaurant, where the manager must avoid groups at each table from mingling, or mixing.  Within a group, government guidance encourages social distancing by people not from the same households (including bubbles), but that is up to individuals. The obligation is clearly on all activity organisers to avoid mingling by people from different groups. If you attend an activity as an individual, you should consider yourself a "group" of one. An instructor or teacher can move between groups and does not count in the group total.

Q. Some of my participants have grouped together and I don't think they live together, is this legal?

A. Event organisers are not expected to ask about people’s domestic arrangements, so if a group of 6 or less friends wish to sit together without being socially distanced, that is their choice. But no group members should mingle, ie mix, with another group.


Q. Why am I being charged a cleaning supplement and being asked to do some cleaning myself?

A. The arrangements to reduce the risk from Covid-19 include an enhanced cleaning regime to ensure that frequently touched surfaces in the Hall are cleaned before each day’s hirings. Most of our customers indicated that this is what they would expect. The further step of cleaning between each hiring, when what is touched or handled may vary, is impractical for us and for this reason we also require hirers to carry out some cleaning themselves.

Nevertheless, our cleaning costs will rise significantly and we have reluctantly decided to charge a 5% supplement on all bookings from 1 September 2020 as a contribution to those additional cleaning costs arising directly from covid-19 arrangements. By paying this small additional charge you will be helping us manage our return to full operation as soon as circumstances permit.

Audio & Video

Q. Why do i need your written permission to use the audio and video at the Hall?

A. Use of the audio and video equipment involves physical contact with items that will be touched by the next users and, in many cases, that are difficult or delicate to clean and involve electrical items. We want to ensure that these items are only handled when strictly necessary e.g. if you have a visiting speaker with a presentation; and we will ask you to follow a handling and cleaning protocol. We will also know when the equipment has been handled.

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